Return Policy - Pipz

Pipz

Return Policy

RETURN POLICY
Last updated January 31, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@pipz.info to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and License, and mail your return to the following address:
 
Pipz
Attn: Returns
RMA #
Kirchstr. 41
Nürtingen, Baden-Wuerttemberg 72622  
Germany  
Return shipping charges will be paid or reimbursed by us. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
        
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
support@pipz.info 
This return policy was created using Termly’s Return and Refund Policy Generator.

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